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Roli seaboard block not connecting through usb nor bluetooth.

Hello I'm a ROLI SEABOARD BLOCK USER for windows, I know that THE BLOCK wont connect through bluetooth through bluetooth as it is windows, it isn't even working on android mobile, Whenever I tried to connect THE BLOCK to the PC via USB it gives me an error (Check ERROR attachment).

Does anyone else have these problems?
Please help me,

Thanks,
VP

Bluetooth.png
(3.83 KB)
ERROR.png
(43.5 KB)

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