Hi John,
Are you using the latest version of NOISE? If so, I recommend ensuring that your RISE's name begins with "RISE." To do this, connect your RISE to your computer and launch ROLI Dashboard. Double click the name in the center left and edit it to begin with "RISE":
This should help your RISE to control NOISE. If you have any more questions feel free to get in touch with our support team.
Red
John Clark