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Troubleshooting
Piano M and ROLI Learn
10
Learn App: How to resolve Bluetooth connection issues (iOS/Android)
Learn App: How to resolve audio issues (iOS/Android)
Learn for Android: Compatibility issues
Android 13 - Updating Piano M firmware from 1.3.6 to 1.3.7
Recovering your Piano M
View all 10
RISE
7
Updating Seaboard RISE firmware
Reversing a sustain pedal's polarity
My Seaboard Glides to the wrong notes
Resetting the Seaboard RISE (25, 49 and RISE 2)
Seaboard RISE: Adjusting sensitivity
View all 7
Desktop Software
16
Equator: Finding the VST or AU Plugin
Equator isn't connecting to the Seaboard
Common issues with Windows
ROLI Studio/Equator2 fails to authorise
Equator: "MIDI out of range" message
View all 16
Support
1
Contacting support
Registration & Data
4
Finding the serial number on ROLI products
I can’t register my product
Protecting minors with ROLI accounts
Data deletion, correction and privacy
MIDI and Bluetooth
3
Troubleshooting MIDI-over-Bluetooth connections
Latency
Why isn’t my ROLI instrument making sound?
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