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Knowledge base.
Getting Started
ROLI Airwave
3
Activating the camera driver for Airwave (Mac OS)
Looking after your ROLI Airwave
ROLI Airwave power requirements
ROLI Piano M
7
Using Piano M with ROLI Dashboard
How to activate pitch bend and MPE features on the Piano M
Updating Piano M firmware using ROLI Dashboard
How to update Piano M firmware using the Learn app
Recording a track with Piano M
See all 7 articles
ROLI Learn App
5
ROLI Learn App: Supported Devices
Registering your Piano M
Activating your ROLI Learn Membership Code
Activating a ROLI Learn Membership without a Code
Cancelling your ROLI Learn Membership
Charging
1
Charging Piano M
MIDI and Bluetooth
2
Connecting the Seaboard 2 via Bluetooth
How to connect your ROLI device to your computer via Bluetooth
Installing
5
How to redeem your software serials
Downloading Ableton Live Lite 11 bundled with Seaboard 2
Installing Equator2 from ROLI Connect
Installing ROLI Studio from ROLI Connect
Installing the Seaboard 2 Included Software
Manuals
8
Airwave User Manual
ROLI Piano User Manual
ROLI Seaboard 2 Creator Manual (previously RISE 2)
Piano M Online Manual (previously LUMI Keys)
ROLI Seaboard M Creator Manual (previously Seaboard BLOCK M)
See all 8 articles
Setting up software
2
Using ROLI Dashboard
Getting Started with ROLI Connect
Care and cleaning tips
1
Care and cleaning tips
ROLI Piano
0
Sales, delivery and returns
Sales
6
Why was my purchase declined?
BLOCKS CE Declaration of Conformity
Seaboard 2 EC Declaration of Conformity (previously Seaboard RISE 2)
Piano M EC Declaration of Conformity (previously LUMI Keys)
Seaboard M EC Declaration of Conformity (previously Seaboard Block M)
See all 6 articles
Delivery
5
Where's My Order / Pre-Order? How Do I Track My Order?
Delivery Information
Do you ship to my country?
Order Amendments and Shipping Address Changes
Which Courier Will Deliver My Order?
Warranty & Returns
4
I'm thinking of selling my ROLI instrument
Return an item purchased on ROLI.com
ROLI Airwave - Warranty
ROLI Piano - Warranty
Artist / Influencer / Partnership Requests
1
Artist / Influencer / Partnership Requests
Product Information
ROLI Seaboards
4
ROLI Seaboard 2 FAQs
Seaboard 2 - Firmware Release Notes
No sound from Seaboard 2
Using pedals with the Seaboard 2
Equator2
7
Equator2 Online Manual
Equator2 FAQs
Equator2 Troubleshooting
Equator2 Tutorial Videos
Equator2 Update Release Notes
See all 7 articles
ROLI Studio
2
ROLI Studio Player Creator Manual
Using ROLI Studio Player to control other plugins
ROLI Connect
4
ROLI Airwave Player & ROLI Airwave Control Release Notes
What Is ROLI Connect?
Installing Soundpacks from ROLI Connect
Check ROLI Connect is up to date
Strobe2
2
Strobe2 FAQs
Cypher2 / Strobe2 Compatibility with Apple Silicon
What is....?
7
What is the difference between Learn and Create Editions?
What is 5D Touch?
What is MPE?
What is a multi-timbral instrument?
Expressive polyphony vs. conventional polyphony
See all 7 articles
System & Power Requirements
2
ROLI hardware battery information
ROLI hardware and software compatibility
Learning Hub
0
ROLI Airwave
8
ROLI Airwave FAQs
Using ROLI Airwave and Seaboard M with Ableton Live 12
Using ROLI Airwave and Piano M with Ableton Live 12
Using ROLI Airwave and Piano M with Cubase 14
Getting started with ROLI Airwave and Airwave Player on MacOS
See all 8 articles
ROLI Piano
1
ROLI Piano FAQs
General
1
ROLI to ROLI Device, App and Software Connectivity and Compatibility
Playing ROLI Instruments
Sounds
12
Equator: Assigning Modulation
Equator: Controlling Equator's effects with a Seaboard RISE
Equator: Creating Sounds
Equator: Recreating Classic Sounds
Equator: What is affecting my sound?
See all 12 articles
Playing Techniques
6
Staying in Tune
Seaboard Playing Techniques
Transposing by semitones
Semitone Legato - How to play adjacent semitones (minor seconds)
Switching Octaves
See all 6 articles
Using with Third Party Products
General
12
Compatible synths, DAWs and instruments
Third-party setup videos
What MIDI messages do Seaboards and Lightpads transmit?
Controlling your instrument with the Seaboard or Lightpad
Setting a channel range in ROLI Dashboard
See all 12 articles
Desktop Apps
67
Aalto: Using BLOCKS with Aalto
Ableton: Using BLOCKS as Melodic Instruments in Ableton Live
Ableton: How to redeem your copy of Ableton Live Lite
Ableton: How to control Ableton Live 10's Wavetable with a Seaboard
Ableton: Controlling Ableton Live clips and instruments with the Lightpad Block
See all 67 articles
Hardware
8
Connecting the Seaboard or Lightpad to a modular synth
Using USB to connect the Seaboard to other USB devices
Expert Sleepers: Using BLOCKS with the Expert Sleepers FH-1
Expert Sleepers: Using the Seaboard RISE & GRAND with the Expert Sleepers FH-1
Futuresonus: Using the Seaboard RISE & GRAND with the Futuresonus Parva
See all 8 articles
Developers
2
BLOCKS Developer FAQ
What is Littlefoot?
Mobile Apps
2
Using the Seaboard RISE as a wireless MIDI input for other iOS apps
GarageBand iOS: LUMI, BLOCKS and RISE
Troubleshooting
Piano M and ROLI Learn
10
Learn App: How to resolve Bluetooth connection issues (iOS/Android)
Learn App: How to resolve audio issues (iOS/Android)
Learn for Android: Compatibility issues
Android 13 - Updating Piano M firmware from 1.3.6 to 1.3.7
Recovering your Piano M
See all 10 articles
RISE
7
Updating Seaboard RISE firmware
Reversing a sustain pedal's polarity
My Seaboard Glides to the wrong notes
Resetting the Seaboard RISE (25, 49 and RISE 2)
Seaboard RISE: Adjusting sensitivity
See all 7 articles
Desktop Software
9
What is the ROLI Hardware Driver?
ROLI Hardware Driver Troubleshooting
ROLI Studio/Equator2 fails to authorise
Useful File Locations
No sound from certain Soundpacks in ROLI Studio Player
See all 9 articles
Support
1
Contacting support
Registration & Data
4
Finding the serial number on ROLI products
I can’t register my product
Protecting minors with ROLI accounts
Data deletion, correction and privacy
MIDI and Bluetooth
3
Troubleshooting MIDI-over-Bluetooth connections
Latency
Why isn’t my ROLI instrument making sound?
Known issues
4
Hands are not detected when using ROLI Airwave
ROLI Learn v1.43.1 – USB C Connection Issue on Android devices
Known Issues
ROLI Airwave tracking won't work on Windows
Legacy Products
BLOCKS
20
Can I change the arrangement of the pads on my Blocks?
Getting Started with BLOCKS
Charging Legacy BLOCKS
Downloading BLOCKS Studio Edition bundled third-party software
Seaboard Block Creator Manual
See all 20 articles
My ROLI Account
2
Resetting your password
Why isn't my software showing in My ROLI?
NOISE
5
How to navigate in NOISE
How to record in NOISE
NOISE Commands: Arp, Chord, & Scale
Are NOISE and Equator presets transferable?
How to play drums with BLOCKS in NOISE
Seaboard GRAND
4
Measurements of the Seaboard GRAND
Seaboard GRAND Creator Manual
What are the dimensions of my Seaboard GRAND?
Seaboard GRAND Power Requirements
Seaboard RISE 25/49
8
Charging the RISE
Slide: Absolute vs. Relative
The Touch Faders and XY Touchpad
Seaboard RISE FAQs
The Power/Mode Button
See all 8 articles
Equator
12
Equator Player Presets
How many authorizations does Equator include?
Equator Player support
What do the MIDI settings mean in Equator?
Equator Creator Manual
See all 12 articles
FXpansion
5
FXpansion license transfers
FXpansion legacy products
Authorization file issues
Offline authorization
Authorizing FXpansion products
General
0
License Manager / Authorization
0
Geist2
1
How to route Geist2 pads to individual channels in Logic
Strobe2
2
Strobe2 AU missing
Strobe2 Player support
Cypher2
3
Creating a 2D sound from scratch
How to play Cypher2 with a Seaboard RISE
Cypher2 Player support